Thank you for shopping with SINGAPORE APEX SYNERGY VENTURES CONSORTIUM PTE. LTD. We are committed to providing you with fast, reliable, and cost-effective shipping options for your orders. Please review our Shipping Policy for important information about our shipping processes.

1. Shipping Methods and Carriers

We offer a variety of shipping methods to ensure that your order reaches you in a timely manner. We currently support the following carriers:

  • USPS (United States Postal Service)
  • FedEx
  • UPS
  • DHL
  • Other third-party carriers

At checkout, you will be able to choose your preferred shipping method and view the corresponding shipping rates. Shipping fees are calculated based on the weight, size, and destination of your order.

2. Processing Time

Once your order is placed, it will typically be processed within 1–2 business days. During high-demand periods or holidays, processing times may take a little longer. You will receive a notification once your order has been shipped along with tracking information.

Please note that we do not process orders on weekends or public holidays.

3. Shipping Costs

Shipping costs are calculated based on the weight, size, and destination of your order. You can view the estimated shipping costs at checkout before completing your purchase. We offer standard, expedited, and express shipping options, each with different delivery times and prices.

4. Delivery Times

The estimated delivery times will depend on your location and the shipping method you choose. Generally, domestic orders are delivered within 3–7 business days, while international orders may take between 7–21 business days, depending on the destination and customs clearance.

Please note that delivery times are estimates and may vary due to external factors such as weather conditions, customs delays, or carrier issues.

5. International Shipping

We offer international shipping to many countries around the world. International shipping times and costs may vary depending on the destination. Customs duties, taxes, and fees may be applied to international shipments, and these charges are the responsibility of the customer.

For international orders, please note that additional customs processing time may be required, and delays beyond our control can occur.

6. Order Tracking

Once your order has been shipped, we will provide you with tracking information via email. You can track your shipment directly on the carrier’s website (USPS, FedEx, UPS, DHL, etc.) using the tracking number provided.

Please allow up to 24 hours for the tracking information to be updated after the package has been dispatched.

7. Shipping Restrictions

We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted areas due to carrier limitations. Please ensure that the shipping address you provide is valid and complete to avoid delays in your order delivery.

8. Undeliverable Packages

If your package is returned to us due to an incorrect address, failure to pick up the package, or refusal of delivery, we will contact you to resolve the issue. Additional shipping charges may apply if you request the package to be reshipped.

9. Lost or Damaged Packages

While we take great care in packaging and shipping your order, we are not responsible for lost or damaged items caused by the carrier once the package has been shipped. If you experience any issues with your shipment, please contact the carrier directly using the provided tracking number.

In the case of damaged items upon arrival, please contact us at [email protected] within 7 days of receiving your order, and we will assist you with the return or exchange process.

10. Contact Us

If you have any questions or concerns about our Shipping Policy, or need assistance with your order, please contact us at:

Email: [email protected]

By making a purchase on our website, you agree to the terms outlined in this Shipping Policy.